JR Decal Reviews

At JR Decal, customers can return items within 60 days of purchase if they are not 100% satisfied with their wall art. The return process is straightforward: registered customers can sign in and complete a return request form, while guest customers can use the 'Orders and Returns' link to submit a form. Products must be returned in their original condition and packaging. Once received and inspected, a refund will be processed to the original payment method within 7 days. Shipping costs for returns are the responsibility of the customer and are non-refundable. If a refund is issued, the cost of return shipping will be deducted from the refund. For exchanges, customers have 60 days to exchange products in their original condition. The exchanged item will be shipped once the original is received and inspected, and any price difference will be settled through the original payment method. The customer will initially cover the exchange shipping costs, which will be refunded upon inspection and approval of the returned item. Additionally, shipping within the United Kingdom is free.

You can get support via their email address: support@jrdecal.com.

Their policy lasts 60 days. Unfortunately, they are unable to provide you with a refund or exchange after 60 days have passed since your purchase.

Your item must be brand-new and in the same condition as you received it in order to be eligible for a return. Also, it must be in its original packing.

Your refund will be processed and a credit will automatically be credited to your original mode of payment within 7 days of their team receiving and inspecting your returned item. Please be aware that when your credit is applied, it may take 2–10 business days for it to post to your account, depending on your credit card company. If you request a partial refund, they will credit you for the cost of the product(s) you ordered.

It is recommended that you should register your account on JR Decal for better using their services.